Wholesale Policy

Please note that if you already have fixed price structure based on agreements with our distribution partners, we would honor the pricing per such agreements.                                                                                                                                                                                                                                                             

After we receive the documents for registration (Resell Certificate and/or Tobacco License) and details of your order we will send a quotation based on the desired volume. After review from your side, we will send an invoice for you to be able to pay in full which will include shipping and tax. We accept credit and debit cards (with authorization form), wire transfers, and cashier checks. Please disregard this if you already have submitted the proper documentation required and successfully registered through our website.

As a friendly reminder, shipping costs may vary depending on the weight of your order and address. Please refer to product weight in the product description. *The shipping price would be listed in the quotation. For international orders, please remember that we will only be able to ship to your country if you have your own carrier. Unfortunately, we don’t know the tobacco policies for each country, neither their tax rates, and USPS (our shipping partner) cannot assure us that they will deliver. After we ship to your carrier, we are no longer responsible for the order, they must review the packages and make sure there is a liability from their point of receipt until the final delivery destination. For tax exemption, we would require a Tax-free US address and/or a Bill of Lading. For payments we only wire transfer or cashier checks.

All order will be listed in US dollars and must be paid prior to shipment.

For International orders, please remember that we will only be able to ship to your country if you have your own carrier. Unfortunately we don’t know the tobacco policies for each country, neither their tax rates, and USPS (our shipping partner) cannot assure us that they will deliver. After we ship to your carrier, we are no longer responsible for the order, they must review the packages and make sure there is liability from their point of receipt until final the delivery destination.

Registration on the below form will automatically subscribe you to all of our email blasts and databases. Keep in mind that you can unsubscribe to our email data base whenever you want, but we would recommend staying connected as we sent important content for wholesalers with new products and discounts.

We reserve the right to accept or decline orders and applications that may not be appropriate or that violate our terms and conditions. All buyers are reviewed and vetted to ensure fit and to confirm that your shop is a legitimate business.

For exclusivity agreements contact us on wholesale@hqdtechusa.com after registration form has been submitted.

Cancellations and/or returns
Cancellations can only be requested before fulfilment and shipping.
Refunds/returns are only allowed for damaged goods that can be proved defective.